Terms and Conditions

Effective Date:**01-01-2025

Welcome to **Sunrise Mobile Detailer LLC** ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website [sunrisemobiledetailer.com], our services, and any other interactions you have with us. By accessing or using our services, you agree to comply with and be bound by these Terms.

Preferred Customer Program

Available to friends and family residing in the same household.

Same-Day Delivery: 

Orders must be placed before 2:00 PM local time.

Orders placed after hours, on weekends, or holidays will be delivered the next business day. Same-day delivery is available exclusively for Stanislaus County residents.

Free Shipping:

All orders are shipped via USPS Priority Mail.

### 1. Services

**Service Description:**

We offer mobile detailing services for vehicles, including but not limited to washing, waxing, interior cleaning, and other related services.

**Bookings:**

- All bookings must be made through our website, by phone, or via email.

- We reserve the right to accept or decline any booking request at our discretion.

- A valid payment method must be provided at the time of booking.

### 2. Payments

**Pricing:**

- Prices for our services are listed on our website and are subject to change without notice.

- Any additional services requested during the appointment may incur extra charges.

**Payment Terms:**

- Payment is due at the time of service unless otherwise agreed upon.

- We accept various forms of payment, including credit/debit cards and other methods as listed on our website.

### 3. Cancellations and Rescheduling

**Cancellation Policy:**

- Cancellations must be made at least 24 hours before the scheduled appointment time.

- Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.

**Rescheduling:**

- Rescheduling requests must be made at least 24 hours before the scheduled appointment time.

- We will do our best to accommodate your preferred rescheduled time.

### 4. Customer Responsibilities

**Vehicle Condition:**

- The customer must ensure that the vehicle is in a condition suitable for detailing. Excessive dirt, pet hair, or other extreme conditions may incur additional charges.

**Access:**

- The customer must provide access to a water supply and electrical outlet if required for the service.

### 5. Limitation of Liability

**Service Performance:**

- We strive to provide high-quality services, but we do not guarantee that our services will meet your specific expectations.

- In no event shall we be liable for any indirect, incidental, or consequential damages arising out of or in connection with our services.

**Damage to Vehicle:**

- We take utmost care when working on your vehicle. However, we are not responsible for pre-existing conditions or any damage resulting from the customer's failure to disclose relevant information about the vehicle.

### 6. Intellectual Property

**Content:**

- All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

- You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.

### 7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Sunrise Mobile Detailer LLC operates, without regard to its conflict of law principles.

### 8. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. Your continued use of our services after any changes to these Terms will constitute your acceptance of such changes.

### 9. Contact Us

If you have any questions or concerns about these Terms, please email us at

info@sunrisemobiledetailer.com